FAQs
ByAlpha Couture
Here are some of the most commonly asked questions we receive. If you don’t find the answer you’re looking for, don’t hesitate to contact us at (678) 919-9998, or send an email to: jandoh@alphadecor.com. Help is only a phone call or email away!
What are fascinators made of?
Fascinators can be made of various types of fabrics and materials, all of which are combined to create a unique design. A few common materials used to create fascinators include:
- Sinamay, which is a fabric made from banana plant fibers and is often used to make the base of a fascinator, as well as decorative loops or curls.
- Feathers, such as goose, ostrich, guinea fowl, or peacock.
- Crinoline, which is a stiff fabric that‘s used to create architectural decorative elements.
- Lace, which adds a delicate beauty to pretty much anything.
- Silk flowers, which are a fairly traditional decorative element, and add a touch of femininity to a fascinator.
How much are your fascinators, hats and hatinators?
Do I have to pay upfront?
What is a bespoke design?
How do I place an order?
For your convenience, there are different ways to order.
- By telephone – call Janet Andoh @+1(207) 409-0692 or +1 (678) 919-9998 to discuss your order.
- Email– Please send an email to: info@byalphacouture.com, with any questions you may have on placing your order.
- In person – Please make an appointment to visit our Studio. Appointments are generally available week days, week nights and also on a weekend (Saturday only).
- Virtual Consultation– If distance is an issue, then an alternate would be to undertake a consultation virtually (facetime or SKYPE) so that I can fully understand your requirements.
What is your time frame?
What sort of Payment options do you have?
- Online– you can pay by secure online credit or debit card payment through PayPal.
- I will email you a PayPal invoice, from which you can make your online payment.
- By telephone– you can phone in your credit card details. This method will attract a 3% increase in your payment, just so you know!
- In person– you can pay by credit card (Visa or MasterCard), check or cash, if visiting the Studio.
Can I try before I buy?
I like a piece but want it changed a little. Will you customize it for me?
Could you copy a design I've seen?
Can I email a picture of my dress to you?
Can I wash my hat or fascinator?
No. Washing such items will make them lose their shape and sometimes even wash away the colors. From experience, I know that even applying a damp sponge is not advisable as this can create permanent staining – I once tried to clean make up stains on the brim of my hat – bad move! Tip – to avoid make up stains, place a small piece of carpenter’s tape (the color of the fascinator, if possible) directly under the brim to avoid it touching your forehead before (or even whilst) wearing – good luck!
If you need to clean your fascinator or hat, we recommend removing any dust or particles with a low tack adhesive tape.
What types of weddings can I wear a fascinator to? Is wearing a fascinator (or hat) necessary?
If the wedding you are attending is in the evening, a hat may not be appropriate but a fascinator will be. It’s not necessary to wear a fascinator, but it can be a lot of fun! Fascinators can add color and personality to your outfit, and help pull together a look. Only wear a fascinator if you feel comfortable doing so, and enjoy the experience!
Is there anything I should know about wearing a fascinator to a wedding?
Unlike a hat, there is no need to remove your fascinators if you are indoors, or when you enter a church (or other religious building, unless specified).
Mother knows best
The mother of the bride dictates when other ladies may remove their hats and fascinators. If you are attending a traditional wedding hosted by the bride’s family, only remove your fascinator if/when the mother of the bride removes hers.
Enquiries
If you still have questions unanswered, please contact ByAlpha Couture.